Today we're rolling out BIG updates across RegFox, including an enhanced Memberships experience with expanded membership insights, a complete overhaul of the Attendee Account Center, and the exciting early release of Payment Plans.

These updates are designed to create cleaner membership workflows, smarter renewals, easier attendee account access, and more flexible payment options, all while giving your team better visibility and a smoother experience from registration to renewal.

Consider this a pre-summer gift from the RegFox team, except instead of sunscreen and flip-flops, it’s operational improvements.

Membership Updates to Better Manage & Grow Your Membership Program

The team has been hard at work restructuring and adding new insights to memberships as we continue building a more complete membership management experience in RegFox. These updates are designed to give your team more visibility into membership activity and make it easier to take action before revenue slips through the cracks.

Here’s all that’s new:

Improved membership dashboard
Memberships have moved from Reporting into their own new dashboard under Extras, creating a more centralized home for membership operations. The new experience is organized into dedicated Overview, Members, and Membership Levels sections so your team can more easily manage your membership program, monitor membership activity, and access the tools they use most often.

New membership reporting
The new Membership reporting gives you clearer visibility into important membership activity, including active members, members expiring soon, recently expired memberships, auto-renew revenue, and renewal pricing updates that now automatically apply across auto-renewing memberships. These insights are designed to help your team stay ahead of renewals, identify membership trends faster, and take action before losing recurring revenue.

Improved membership level management
Membership Levels now live outside of the page builder in their own dedicated management experience, helping separate page setup from ongoing membership administration. The updated interface also makes it faster and easier to create, organize, and maintain membership tiers over time.

Custom Membership emails
Members now receive a separate Membership Info email alongside their standard registration confirmation, making important membership details easier to find long after registration is complete.

Manage renewal pricing
New in memberships, if you update the price of a membership level midway through the year, RegFox will now automatically apply those pricing changes across all auto-renewing members tied to that level. And if a member changes membership levels, their future renewal pricing will immediately adjust to match their new level.

Automatic renewal notices for members
RegFox will now automatically send renewal reminder emails 20 days before their membership renewal occurs, helping create a more transparent experience for members while supporting compliance with evolving automatic renewal requirements.

These updates are part of our continued effort to build a more complete membership experience across RegFox, with better visibility, cleaner workflows, and more flexibility as membership programs grow.

To explore these updates, check out how to add memberships to your page and set up and manage your membership levels and members.

New Attendee Account Center Experience

The Attendee Account Center has received a major overhaul, including one of the biggest attendee experience improvements we’ve made in a while: no more passwords. Because if there’s one thing the internet probably doesn’t need more of, it’s another password reset email.

Instead of trying to remember login credentials or requesting password resets, attendees can now simply request a secure one-time login link sent directly to their inbox and instantly access their account.

Alongside the new password-free experience, the Attendee Account Center now features a more modern interface that makes it easier for attendees to manage their registrations across every device. The updated design also now matches the look and feel of your RegFox account for a more consistent end-to-end experience.

Check out how the new Account Center works and how to enable it for your attendees.

Early Access: Payment Plans!

Payment Plans are now available for early access, giving you a new way to reduce upfront cost barriers for attendees by splitting registrations into scheduled monthly payments.

You can now configure a deposit amount, payment schedule, and balance due date directly within the Billing section of the page builder, while attendees automatically see their payment schedule and lowest starting payment during checkout. Unlike third-party financing tools, everything happens directly within your existing registration flow with no credit checks or external applications required.

Interested in offering Payment Plans? Sign up for early access to join the beta release and start offering flexible payment options to your attendees.

Every update we release is aimed at helping organizers like you spend less time managing workflows and more time creating great attendee experiences. Whether it’s smarter membership management, simpler attendee access, or more flexible payment options, these improvements are all designed to help your events run more smoothly from start to finish.

If you’d like help setting up any of the updates mentioned above, let us know! We’d love to help you get everything configured and ready for your best events yet.

— Eric & The RegFox Team