Today’s announcement is jam packed with features to help make your job easier and your events better than ever before. I’m talking faster check-ins, more flexible payments, and better tools that all add up to one thing: happier attendees and less stress for you.

If you’re short on time, here’s a quick overview of what’s new:

• Apple Pay + Google Pay Early Release: Available for beta testing now with Webconnex Payments, give attendees an easy way to pay while still allowing you to handle upgrades, downgrades, and refunds just like with credit cards. Reply to this email and we'll help you get access!
• Badge Printing with the Check-In App: Groups and individuals can now check in and print their badges in a single tap, making your check-in process faster and more efficient than ever.
• Kiosk Mode: For events with same-day registration, our new Kiosk Mode allows attendees to register, check in, and print their own badges on the spot, streamlining your process and giving them a professional experience.
• Contact Tagging: Organize, filter, and target your audience with custom tags, making it easier to send the right messages to the right people at the right time.
• Memberships Across Products: Memberships now sync across RegFox, TicketSpice, and RedPodium. This means your data, perks, and member access stay connected no matter how you manage memberships.

These upgrades are designed to save you time, reduce stress, and deliver a smoother experience for both you and your attendees.

Do you enjoy our typical deep dive updates? Let’s take a closer look and explore all that these updates have to offer!

Early Access for Apple Pay & Google Pay

We can practically hear the cheers through the screen with this one. We have successfully launched Apple Pay and Google Pay when processing using Webconnex Payments and this is available for early access to you. This one has been in the works for some time, and we are thrilled.

What was the hold up?

For about the past 2 years, we've been building our own payments infrastructure called Webconnex Payments that is designed to be the most powerful payment system for events and fundraising on the planet. In doing so, we needed to do something about the rampant fraud that is plaguing event organizers around the country that goes beyond the existing tools. Not only is that done, but we've been wildly successful in this effort, bringing fraud down in many cases by 99%.

The other challenge was supporting upgrades and downgrades for attendees paying with Apple Pay + Google Pay without cancelling attendees and making them start over. Many times, attendees paying with these payment methods prohibits any changes to their reservation. But our team worked tirelessly to not only make these payment types available, but also allows you to make changes to registrations and charge (or partially refund) attendees just like if they had used a regular credit card

We have additional payment types coming in the future including Paypal, Venmo, and Buy Now / Pay Later. So keep an eye out on you inbox for more updates.

If you’re already using Webconnex Payments, reach out and our team will get you early access. (This is currently available for USD.)

To learn more about Webconnex Payments, check out this article or reach out to our team and they can help answer your questions and make the switch.

Badge Printing with the Check-In App

A smooth check-in process is a huge part of a great event experience. That's why we've made it even faster to get groups through the door with a single tap. Now, when you check in a group on your iOS or Android app, you can check in everyone linked to that registration with just one button.

And even better, if you're using our iOS app and printing badges with a Zebra printer, you can print all of a group's badges at once. We’ve also removed the extra "Preview Badge" step to speed up the check and badge printing process even more.

The new check-in and badge printing updates are all about trimming down your lines, boosting efficiency, and getting your attendees to your event happy and on time.

Want to see it in action? Take a look at this quick video demo.

Kiosk Mode: A Smoother Onsite Experience

Does your event offer same day registrations? Our new Kiosk Mode allows attendees to register on the spot in addition to self service check-in and badge printing. This will help speed up your lines and make the sign up and check-in experience more enjoyable for your attendees.

It's easy to get started. Just enable Kiosk Mode from your registration page settings or directly within the Check-In App on your iOS or Android device. Attendees can then register themselves without needing help from your team, making it a game-changer for any event with walk-up registrations.

We designed Kiosk Mode to streamline your check-in process, shorten wait times, and give your attendees the professional experience they expect. Check out this article for a deeper dive into how Kiosk Mode can help you trim down your lines.

Custom Contact Tagging

We’ve added a powerful new way to organize and connect with your audience: Contact Tagging. This new feature makes it easier than ever to group, filter, and target contacts based on shared traits, like VIPs, sponsors, volunteers, or anything else you define.

With custom tags, you can:

• Create and assign tags to contacts individually or in bulk.
• Import a customer list from another provider, tool, service, or CRM and tag all the contacts so you can send out email campaigns to that list.
• Target email blasts and email drip campaigns to send to specific tags.
• Still reach your full audience when needed with “All Contacts” messaging.

It’s all about giving you smarter tools to segment and target your audience so you can send the right message to the right people at the right time. Tags unlock a whole new level of marketing strategy, and this is just the beginning of many more powerful features to come. Check all the ways you can make the most of contact tagging.

Memberships Across All Products

If you are smarter than the average bear, you know we also make TicketSpice, and RedPodium event products. Any membership created or sold on RegFox will now work across those other products and vice versa allowing you to recognize members across all of our products. For example, if you’re using RegFox to sell or renew memberships, but you offer ticketed events through TicketSpice, the products now automatically cross-reference each other.  That means your membership data is now fully connected across platforms, making it easier to validate, offer perks, or unlock access no matter where the transaction happened.

As always, we build these new features with you in mind, and this is just the start. We have more updates coming that we think you'll love.

Our team is working on improvements to the Engage App attendee app so it’s even easier to serve your attendees onsite. We’re also building automated payment plans, giving your guests more flexibility to pay for your event. And because we know reconciling data can be a headache, we’re also creating a brand-new Order Ledger that ties together registrant and transaction info in one clear report. Keep your eyes peeled for more updates!

Don't hesitate to reach out if you have ideas for what would make your events even better, or if you'd like a hand setting up any of these new features, just reach out, we'd love to help.

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