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Chrissa Unterberger
Content Writer

Chrissa Unterberger lives in Utah with her husband and a love for the outdoors. When she's not working, she's trail running, skiing, or relaxing with a cup of coffee and a good book.

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April 14, 2024

Best Practices to Detect and Prevent Event Fraud

Don’t let hackers sabotage your event and your revenue. Use these best practices to keep your event secure.

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As an event organizer, keeping your registrants safe from threats should be a top priority. These days, security breaches are rampant and becoming increasingly sophisticated. In 2024 so far, Vans, Bank of America, and Trello have all reported recent data breaches—and that’s just the beginning of the list.

To ensure the safety of your events and the data of your attendees, implement these five security best practices.

Best Practice # 1 Use 2-Factor Authentication

Some account attacks happen because a hacker attempts to steal customer information. To stop these attacks, and add an extra layer of security to your accounts, enable two-factor authentication (2FA) wherever possible. 

2FA works by requiring both a password and a secondary form of verification, such as a code sent to your phone. Even if your password gets compromised, implementing 2FA will significantly reduce the risk of unauthorized access and enhance protection from account attacks. If you haven’t already utilized it in your RegFox account, follow these instructions to turn it on.

Best Practice # 2 Use Fraud Detection Software

To stop fraudsters from sabotaging your event, it’s important to understand how they are stealing millions. Fraudsters purchase tickets with stolen credit card numbers and quickly resell them to unsuspecting buyers. Later, the original card holders fight the charges and the credit card companies refund them. As a result, event organizers lose revenue and pay massive chargeback fees. 

With RegFox fraud detection, you can catch fraudsters before the transaction even goes through. The infrastructure uses data points from billions of transactions, as well as human expertise to identify fraudulent purchases in less than a second.

Best Practice # 3 Change Your Password Once a Year 

Unfortunately, breaches happen, and when they do, fraudsters take your info. Changing your password annually might sound like a hassle, but it's nothing like the hassle of a security breach. Outdated or easily guessable passwords—such as “123456” and “password”—are an open invitation to cybercriminals. Scheduling a regular password update is a small price to pay to keep your accounts locked down tight and minimize the risk of unauthorized access.

Best Practice # 4 Utilize a Password Management Tool 

Changing your password regularly is a good way to keep cybercriminals out of your account, but if you don’t have a way to organize your passwords, it’s also a guaranteed way to keep you out of your own account! 

Keeping track of passwords can be a headache, especially when each one needs to be unique and complex. If you struggle to recall “pasS3w0rdz*!?” off the top of your head, we can’t blame you. That's where password management tools come to the rescue. We recommend using an app such as Authy, 1Password, or LastPass Authenticator

These handy applications securely store all your passwords in one encrypted vault, allowing you to access the passwords whenever needed.  They also support secure backup so you can restore the codes even if you lose access to your device. 

Once you’ve set up the password management tool, it’s time to serve your password-scribbled sticky notes to the paper shredder.

Best Practice # 5 Review Account Users 

By regularly reviewing who has access to sensitive data and removing unnecessary account users, you can reduce risk and bust bottlenecks in account flow.

Whether it's staff members, volunteers, or third-party vendors, each user should have appropriate permissions tailored to their role. Periodically audit user access to ensure that only authorized individuals can view, edit, or manage sensitive information. Don’t forget about removing your former employees; their passwords can get hacked too.

Final Takeaways

Your event's security is non-negotiable, and implementing these best practices will help you stay ahead of potential threats. From two-factor authentication to password management tools, every step you take towards tightening security adds an extra layer of protection for your events and attendees. Remember, when it comes to security, it's better to be proactive than reactive. 

Ready to level up your event security? Get started with RegFox today and rest easy knowing that your events are in safe hands. 

We’re here to help you make every event secure and unforgettable!

— The RegFox team

Chrissa Unterberger
Content Writer

Chrissa Unterberger lives in Utah with her husband and a love for the outdoors. When she's not working, she's trail running, skiing, or relaxing with a cup of coffee and a good book.

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